1. blastreach
  2. VIP
  3. General
  4. Friday, 02 June 2017
Your website does not seem to be working. I cannot view my subscription nor download any products. I've tried with both Chrome and Firefox.
Responses (11)
Accepted Answer Pending Moderation
Hello

Can you send me the screenshot of the download area on our website? It seems that everything is working properly.

Regards
  1. more than a month ago
  2. General
  3. # 1
Accepted Answer Pending Moderation
This is the page I receive when I click on my subscriptions or downloads.
Attachments (1)
  1. more than a month ago
  2. General
  3. # 2
Accepted Answer Pending Moderation
Can you press F12 button in the Chrome browser and send me the screen of the console log?
  1. more than a month ago
  2. General
  3. # 3
Accepted Answer Pending Moderation
Here you go.
Attachments (1)
  1. more than a month ago
  2. General
  3. # 4
Accepted Answer Pending Moderation
Can you clear the browser's cache and check again?
  1. more than a month ago
  2. General
  3. # 5
Accepted Answer Pending Moderation
It's back up and running now.
  1. more than a month ago
  2. General
  3. # 6
Accepted Answer Pending Moderation
Thank you for your assist.

Best Regards
Jakub
  1. more than a month ago
  2. General
  3. # 7
Accepted Answer Pending Moderation
No problem.

I installed Ultimate Social Share just now, but the settings tab is blank.
Attachments (1)
  1. more than a month ago
  2. General
  3. # 8
Accepted Answer Pending Moderation
Can you give me temporary access to the backend? It seems something is wrong.
  1. more than a month ago
  2. General
  3. # 9
Accepted Answer Pending Moderation
I hide details
  1. more than a month ago
  2. General
  3. # 10
Accepted Answer Pending Moderation
Seems everything is working properly. Just go to Components -> JS Ultimate Social Share.
  1. more than a month ago
  2. General
  3. # 11


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