1. panos81
  2. General
  3. Saturday, 04 February 2017
Hello guys! We purchased social slider yesterday and installed it on our website http://www.inthessaloniki.com. From the very first moment we got some issues like the following.

Facebook tab is not working on the main page and some other menu pages, but works perfeclty on the rest. We checked the module assigment etc but it seems ok.

For example it is not working here: http://www.inthessaloniki.com

while it works perfect here: http://www.inthessaloniki.com/en/food/by-area/ladadika

Most importantly Zh Google Maps are not working as well right after the social slider module and extension were enabled. The maps are not loading at all.

We thought it might be some kind of conflict because of some script (?) so we tried J Query easy: https://jsns.eu/knowledge-base/how-to-resolve-jquery-conflicts following the instructions step by step with out any success.

Pinterest reports "API method not found" but i guess this has sth to do with getting an API.

Any ideas are welcomed!! Thank you for your time and efforts!!
Panos C. :)
Accepted Answer
Administrator Accepted Answer
Staff
Hello

I am sorry for the late response. We already fixed all of the issues. Please check out your website.

Best regards,
  1. more than a month ago
  2. General
  3. # Permalink
Responses (7)
panos81 Accepted Answer
Please let us know if u need more information on anything.

We haven't been able to find a solution yet.

Any ideas / suggestions are welcomed
  1. more than a month ago
  2. General
  3. # 1
panos81 Accepted Answer
Ok we managed to resolve the Zh maps conflict issue so iam letting you know just in case someone has to deal with the same issue in Joomla 2.5 and Gossip Fx tremplate.

We installed J Query easy following the instructions step by step (not sure if that helped but we kept it installed).

Then we changed the map initialization type from "domready" to "onload". Its an option that can be found in: your site's (admin page) Administration ---) Components ---) Zh Google maps ---) options.

After that the maps were visible / available again in all pages.

The Facebook social tab issue remains. If anyone knows anything plz let us know.

Enjoy :)
Attachments (1)
  1. more than a month ago
  2. General
  3. # 2
Administrator Accepted Answer
Staff
Hello

Please fill the 'Site Details" tab and give me your transaction id. I will fix those conflicts asap.

Regards,
Jakub
  1. more than a month ago
  2. General
  3. # 3
panos81 Accepted Answer
Thank you very much Jakub!

All the necessary info is available in the site details form. Please let me know if you need anything more.

The issue is related to the RokSprocket Module slideshow (crashes) and the Facebook social tab on the main menu in GR and EN versions as well.

EDIT: I added the transaction ID in site details. Sorry for forgetting this!!

Thanks
  1. more than a month ago
  2. General
  3. # 4
Administrator Accepted Answer
Staff
Hello

We are working on update that fix your problem. I will let you know asap.

Regards
  1. more than a month ago
  2. General
  3. # 5
panos81 Accepted Answer
Hello again
Is there an estimated date for the update release?

We are dealing with serious issues... :o

Thank you for your efforts
  1. more than a month ago
  2. General
  3. # 6
panos81 Accepted Answer
Thank you very much for your time and efforts!!

Everything seems to be working fine, including the Facebook social tab and RokSprocket Module slideshow and related components!

Best Wishes!!
Panos
  1. more than a month ago
  2. General
  3. # 7
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