1. srseale
  2. VIP
  3. VIP Members Area
  4. Tuesday, 25 April 2017

I am having a great deal of difficulty with JS Social Slider. The icons show (Facebook, Twitter and Pinterest) but no matter what I do, I cannot get any Facebook content (I am starting with Facebook). I read the Forum where there have been a number of questions about FB not showing. However, no clear indication of what must be done to correct the problem has been described.

I am currently working in a sub-domain (test) environment and I have seen references to the module only working in the root directory. Can you confirm that? I am reluctant to use software directly in a live environment until I have seen it work in a test environment but if that is required, let me know.

I have installed jQuery Easy, so I think that isn't the problem. Nonetheless, I would appreciate your assistance in this matter.

If you require access to the site, please let me know.

Thank you. I look forward to getting this problem straightened out.

There are replies in this post but you are not allowed to view the replies from this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline


Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.


Before you post: read the Knowledge Base and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab). 

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

More share buttons