1. axel.fischer
  2. General
  3. Thursday, 01 June 2017
Hi, i subscibed just a few minutes ago. After i used the activation link in the email it still says:


This user is blocked. If this is an error, please contact an administrator.

- please, can you help me!

Thank you and Regards,
Responses (2)
Administrator Accepted Answer

I am sorry for this situation. Your account is active all the time.

  1. more than a month ago
  2. General
  3. # 1
axel.fischer Accepted Answer
Today the account works now - thank you :)

Regards, Axel
  1. more than a month ago
  2. General
  3. # 2
  • Page :
  • 1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Online


Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.


Before you post: read the Knowledge Base and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab). 

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

More share buttons